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Covid-19 change to normal service - 3rd July 2021
Currently we are still able to despatch orders using the Royal Mail both in the UK and Internationally. Deliveries are being received safely and in good time to most countries.
Our lead times will be slightly slower due to changes in stockroom operational procedures for safety reasons, so orders which are usually despatched within 24 hours will now take up to seven working days, although the majority are being shipped as normal. We are currently not offering any next day services.
You now have 30 days to make returns during the period of the crisis. Currently this applies to any orders placed up to and including the 31st August 2021.
A small selection of our products are currently held in our Madrid stockroom which has now re-opened although delivery from Spain is still slower than normal. These are mainly childrens shetland knitwear. If you order any item that is held there, we will email you immediately with the current delivery situation.
If you have any questions at all, please do not hesitate to contact us, but above all else please stay safe. Official UK government advice on the virus can be found on this page.